The National Disability Insurance Scheme (NDIS) has transformed the way disability support services are delivered in Australia. With growing demand, many businesses and individuals are considering becoming registered NDIS providers. But one of the most common questions that arises before starting the journey is: how much does it cost to become an NDIS provider?
The cost of becoming an NDIS provider depends on several factors, including the services you want to offer, the size of your business, and the type of audit you need. To help you plan better, this blog provides a detailed breakdown of the expenses involved in NDIS registration and ongoing compliance.
Understanding NDIS Provider Registration
Registered vs. Unregistered Providers
Before diving into costs, it’s important to know the difference:
Registered NDIS Providers must go through the official application and auditing process. They can work directly with participants whose plans are NDIA-managed.
Unregistered NDIS Providers do not need to register, but they are limited to working with self-managed or plan-managed participants.
If you want full access to the NDIS market and more credibility, registration is the best option—but it does come with certain costs.
Why Registration Matters
Registration not only gives you credibility but also assures participants that you meet quality and safety standards. This trust often translates to more opportunities and long-term sustainability in the disability services sector.
NDIS Registration Costs You Should Know
Application and Registration Fees
Currently, there is no direct application fee to apply through the NDIS Commission. However, the main cost comes from the audit process, which is mandatory for registration.
NDIS Audit Costs (Verification vs. Certification Audits)
NDIS audits ensure that providers meet the required quality and safeguarding standards. There are two main types:
Verification Audit – for providers delivering lower-risk services like cleaning, gardening, or community participation support.
Cost Range: $1,500 – $3,000
Certification Audit – for providers delivering higher-risk or more complex services such as accommodation, personal care, or nursing support.
Cost Range: $3,000 – $10,000+ (depending on size, services, and staff numbers)
The bigger and more complex your business, the higher your audit costs will be.
Ongoing and Compliance Costs
Becoming an NDIS provider is not just about passing the initial audit—you also need to maintain compliance, which comes with ongoing expenses.
Staff Training and Qualifications
Your employees must meet NDIS skill and qualification requirements. Training programs, First Aid certifications, and background checks (like Working with Children Checks and Police Checks) all add to costs.
Estimated Cost per Staff Member: $200 – $600
Insurance Requirements
Every NDIS provider must hold valid insurance to operate legally. Common requirements include:
Public liability insurance
Professional indemnity insurance
Workers’ compensation (if you employ staff)
Estimated Annual Cost: $1,000 – $3,000+ depending on coverage
Business Administration and Technology Expenses
To manage clients, payments, and compliance reporting, many providers use specialised NDIS software or practice management systems. Find exact costing of your NDIS software needs.
Estimated Cost: $50 – $300 per month
Hidden Costs of Becoming an NDIS Provider
Apart from the obvious audit and compliance costs, there are often overlooked expenses:
Policy and Procedure Documentation
The NDIS requires providers to have detailed policies and procedures in place (covering incidents, complaints, risk management, and more). Many providers hire consultants or purchase templates.
Estimated Cost: $500 – $5,000
Renewal and Re-Audit Expenses
NDIS registration isn’t permanent. You’ll need to undergo renewal and audits every three years. This means the audit cost is recurring, and you should budget for it in advance.
How Much Does It Really Cost to Become an NDIS Provider?
So, how much does it cost to become an NDIS provider in practical terms? Let’s break it down:
Small providers (low-risk services): $2,000 – $5,000
Medium providers (mix of services): $5,000 – $10,000
Large providers (high-risk or multiple services): $10,000 – $20,000+
Your actual costs will vary depending on the services you offer, staff size, and whether you hire consultants for compliance.
Cost-Saving Tips for New NDIS Providers
If you’re worried about high startup costs, here are some ways to reduce expenses:
Start Small – Begin with low-risk services that only require a verification audit.
Use Templates – Purchase affordable policy templates instead of hiring consultants for custom documents.
Compare Audit Providers – Prices can vary between auditors, so get multiple quotes.
Leverage Technology – Use cost-effective NDIS software to streamline admin tasks.
Plan for Growth – Scale your services gradually instead of starting big.
Is Becoming an NDIS Provider Worth the Cost?
While the upfront investment may seem significant, becoming an NDIS provider can open the door to long-term business growth. The NDIS is a $30+ billion program, and demand for disability support services continues to rise across Australia.
By registering, you gain access to a wider market, build credibility, and establish trust with clients and their families. For many providers, the financial and personal rewards outweigh the initial costs.
Final Thoughts
So, how much does it cost to become an NDIS provider? On average, expect to spend between $2,000 and $10,000 depending on the services you deliver and your business size. While this may sound like a big investment, careful planning, cost-saving strategies, and focusing on long-term growth can make the journey worthwhile.
At Kryptoninc Infolab, we’ve worked with HPA Plus, a leading NDIS and Aged Care management software provider, to streamline their processes and support compliance. This case study shows how the right guidance and technology can make the provider journey smoother and more cost-effective.
If you’re ready to take the next step, start by deciding what services you want to offer and plan your budget accordingly. With the right preparation, becoming an NDIS provider can be both financially rewarding and personally fulfilling.
FAQs
How much does it cost to become an NDIS provider in Australia?
The cost to become an NDIS provider in Australia ranges between $2,000 and $10,000+, depending on the type of services you deliver and the audit you need. Small providers offering low-risk services may only pay around $2,000–$5,000, while larger providers with complex services may spend $10,000 or more.
Do I need to pay an application fee to register as an NDIS provider?
No, there is no direct application fee charged by the NDIS Commission. The main cost comes from the mandatory audit process, along with ongoing compliance expenses like insurance, training, and policy documentation.
What are the main costs involved in becoming an NDIS provider?
The main costs include:
NDIS audit fees ($1,500 – $10,000)
Staff training and checks ($200 – $600 per person)
Insurance ($1,000 – $3,000 annually)
Policy and procedure documentation ($500 – $5,000)
Software or admin systems ($50 – $300 per month)
What is the difference between a verification audit and a certification audit?
Verification Audit: For low-risk services (e.g., cleaning, transport, community support). Costs around $1,500 – $3,000.
Certification Audit: For high-risk services (e.g., accommodation, nursing, complex care). Costs around $3,000 – $10,000+.
Are there any hidden costs when becoming an NDIS provider?
Yes, some hidden costs include policy development, IT systems, ongoing compliance, and renewal audits every three years. Many providers also hire consultants for compliance, which adds to the total cost.
How much does insurance cost for NDIS providers?
Insurance is a mandatory expense for NDIS providers. On average, providers spend $1,000 – $3,000 per year on public liability, professional indemnity, and workers’ compensation coverage.
Is it worth the cost to become an NDIS provider?
Yes, for most businesses. While the upfront cost may be high, being an NDIS provider opens access to a growing market, builds trust with clients, and creates long-term business opportunities in the disability support sector.
