Health Provider Finder was developed to tackle the significant challenges faced by NDIS participants in locating and connecting with the most suitable service providers. Many individuals struggle with finding the right support due to scattered information, lack of transparency, and difficulty in comparing available options. Recognizing this gap, we designed Health Provider Finder as a centralized, user-friendly platform that empowers participants to make informed decisions about their care.
The primary objective was to simplify the entire process by offering an intuitive search and comparison system, where users can effortlessly browse, filter, and connect with registered NDIS providers based on their specific needs, location, and service offerings. By streamlining provider discovery and engagement, Health Provider Finder eliminates confusion and ensures that NDIS participants can access the right support without unnecessary delays.
With seamless navigation, detailed provider profiles, and enhanced accessibility, this platform transforms how individuals interact with NDIS services, promoting transparency, efficiency, and better care outcomes for participants across Australia. Read more about HPA Plus health provider.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Challenge
Developing Health Provider Finder required overcoming several challenges, including:
- Fragmented Provider Information: Ensuring all NDIS providers are listed with accurate and up-to-date details.
- Difficult Search & Selection Process: Creating an advanced filtering system to help users find the right provider based on location, services, and ratings.
- Lack of Direct Booking & Inquiry Options: Enabling seamless communication between participants and providers.
- Compliance & Data Security: Implementing secure data management aligned with NDIS standards.
- User Accessibility & Engagement: Designing an interface that is easy to navigate for all users, including those with disabilities.
What did
Krptoninc do
The project was implemented in structured phases to ensure maximum efficiency and user adoption:
- Provider Onboarding & Data Collection: Partnered with registered NDIS providers to create a comprehensive directory.
- User Experience Testing: Conducted thorough usability testing to ensure the platform was intuitive and accessible.
- Performance Optimization & Security Audits: Ensured the system was fast, secure, and compliant with NDIS standards.
The Results
- Comprehensive Provider Access
- Effortless Provider Search & Selection
- Improved Participant-Provider Communication
- Secure & Compliant Platform
- Enhanced User Experience & Accessibility
The technology that we use to support Paysafe
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