about HPF
Health Provider Finder was developed to address the challenges faced by NDIS participants in locating and connecting with the right service providers. The goal was to create a centralized platform where users can effortlessly browse, compare, and engage with registered NDIS providers based on their specific needs.
30,000
+
Hours delivered back to the business
100
+
SOX compliance in Settlement process automation
95
+
Success rate of bot case completion
6
+
For functional release of OBT, RTS and OGS
The Challenge
Developing Health Provider Finder required overcoming several challenges, including:
- Fragmented Provider Information: Ensuring all NDIS providers are listed with accurate and up-to-date details.
- Difficult Search & Selection Process: Creating an advanced filtering system to help users find the right provider based on location, services, and ratings.
- Lack of Direct Booking & Inquiry Options: Enabling seamless communication between participants and providers.
- Compliance & Data Security: Implementing secure data management aligned with NDIS standards.
- User Accessibility & Engagement: Designing an interface that is easy to navigate for all users, including those with disabilities.
What did
Krptoninc do
The project was implemented in structured phases to ensure maximum efficiency and user adoption:
- Provider Onboarding & Data Collection: Partnered with registered NDIS providers to create a comprehensive directory.
- User Experience Testing: Conducted thorough usability testing to ensure the platform was intuitive and accessible.
- Performance Optimization & Security Audits: Ensured the system was fast, secure, and compliant with NDIS standards.

The Results
- Comprehensive Provider Access
- Effortless Provider Search & Selection
- Improved Participant-Provider Communication
- Secure & Compliant Platform
- Enhanced User Experience & Accessibility
The technology that we use to support Paysafe
JavaScript
TypeScript
Node.JS
React
Swift
Java
Objective-C
RxJava
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