about HPA PLUS
HPA Plus was developed to bridge the gap between individuals with disabilities and National Disability Insurance Scheme (NDIS) service providers. The objective was to create a digital platform that simplifies service discovery, booking, and management, ensuring participants receive the right care efficiently
30,000
+
Hours delivered back to the business
100
+
SOX compliance in Settlement process automation
95
+
Success rate of bot case completion
6
+
For functional release of OBT, RTS and OGS
The Challenge
Developing HPA Plus came with key challenges, including:
- Simplified Service Discovery: Ensuring users can easily find and compare NDIS-approved service providers.
- Efficient Booking & Scheduling: Creating an intuitive system for booking services with real-time availability.
- Compliance & Data Security: Implementing secure data handling to align with NDIS regulations.
- Accessibility & Usability: Designing a platform that is easy to navigate for people with disabilities.
- Scalability & Performance: Building a system capable of handling multiple users and providers efficiently.
What did
Krptoninc do
HPA Plus delivered significant improvements in NDIS service management and accessibility:
- Seamless Provider Access: Enabled participants to quickly find and connect with support services.
- Effortless Scheduling & Coordination: Simplified booking management, reducing wait times for services.
- Enhanced Data Security & Compliance: Ensured participant data remains protected and meets regulatory standards.
- User-Friendly & Accessible Design: Improved engagement and ease of use for people with disabilities.
- Growth in Provider & Participant Engagement: Increased user adoption, connecting more people with essential NDIS services.
The Results
- Optimized Provider Listings
- Automated Scheduling System
- Secure & Compliant Data Management
- Accessibility-First Design
- Scalable Cloud Infrastructure
The technology that we use to support Paysafe
JavaScript
TypeScript
Node.JS
React
Swift
Java
Objective-C
RxJava
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